Privacy Policy

This privacy policy (hereinafter "Privacy Policy") deals with the protection of Your privacy while You use Our Platform which is hereinafter referred to as "the Product" and which is located at: www.vyzrd.com

The Product is owned and operated by: Vyzrd Pty Ltd (“Vyzrd”) – ACN 644537119

We are committed to the protection of Your privacy while You use the Product.

This Privacy Policy only applies to the Product. The Product may contain links to other Platforms or applications, but if that is the case, the Privacy Policy does not apply to any of those linked Platforms or applications.

We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By continuing to use the Product You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product.

Definitions

"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Platform, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.

"Content" means any content, writing, images, audiovisual content or other information published on the Product.

"Effective Date" means the date that this Privacy Policy comes into force.

"Items" means any and all of the Product, Services, Content and Materials collectively.

"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Services or Product.

"Parties" means both You (the user of the Product) and Us (the owner of the Product) collectively.

"Personal Information" means information that we obtain from You in connection with Your use of the Product. "Privacy Policy" means this privacy policy.

"Product" means the Platform including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.vyzrd.com.

"Services" means any or all services provided by or on the Product.

"Third Party Links" means links or references to Platforms other than the Platform, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.

"Third Party Service Provider" means a third party, separate from Us or Our company but which provides services that assist Us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment or other services.

"Us", "We", "Our", "the Company" or "the Owner" refers to Vyzrd.

"Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of Vyzrd.

"You" or "Your" refers to the user of the Platform.

"Your Content" means any Content posted to or added to the Platform, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.

Interpretation

In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:

• Words referring to one gender include every other gender.
• Words referring to a singular number include the plural, and words referring to a plural include the singular.
• Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
• Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
• Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
• Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.

Type of information and how it is collected

• When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).
• In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product).
• In order to access all of the features of the Product, You are required to register as a user. During the registration process, We collect some of Your Personal Information, in the following manner:
  1. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us.
  2. The information that We will collect from You at registration includes: Organisation name, Country, Name, Email, Phone number.
  3. By undergoing the registration process You consent to Us collecting Your Personal Information, including the Personal Information described in this clause. You also consent to Us collecting any other Personal Information as well as storing, using or disclosing Your Personal Information in accordance with this Privacy Policy.
• In order to access some specific features of the Product, You are required to provide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner:
  1. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
     • making purchases
     • receiving notifications by text message or email about events and promotions
     • receiving general emails from Us
     • commenting on Our content such as blogs, articles, photographs or videos, or participating in Our forums, bulletin boards, chat rooms or other similar features
  2. In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information and postal addresses.
• From time to time We may request information from You to assist Us in improving Our Product, Services, Content or Materials. For example, We may ask You to answer some questions about Your demographics, Your shopping preferences, or Your other preferences in relation to the Product.

Cookies

• Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour.
• Cookies do not access information which is stored on Your computer.
• Cookies enable us to tailor our configurations to Your needs and preferences, in order to improve Your user experience.
• Most internet browsers accept cookies automatically, although You are able to change Your browser settings to control cookies, including whether or not You accept them, and how to remove them. You may also be able to set Your browser to advise You if You receive a cookie, or to block or delete cookies. However, if You do this, You may be prevented from taking full advantage of the Product.

How your information is stored

• Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information.
• We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure.

Third parties

• We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, We may use Third Party Service Providers to assist with information storage (such as cloud storage).
• We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any Platform that referred You to the Product and other details about Your usage of the Product. This information enables Us to understand patterns of usage of the Product, and to improve the Product.
• We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.
• We may use Third Party Service Providers to fulfil orders in relation to the Product.
• However, We only share Your Personal Information with a Third Party Service Provider if that provider agrees to Our privacy standards as set out in this Privacy Policy.
• Your Personal Information will not be sold or otherwise transferred to other third parties without Your approval.
• Notwithstanding the other provisions of this Privacy Policy, We may provide Your Personal Information to a third party or to third parties in order to protect the rights, property or safety, of Us, Our customers or third parties, or as otherwise required by law.
• We will not knowingly share Your Personal Information with any third parties other than in accordance with this Privacy Policy.
• If Your Personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, You will be notified. You will also have the opportunity to request Us not to share that information.

Related entities

• We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities.
• However, We only share Your Personal Information with a trusted related entity if that entity agrees to Our privacy standards as set out in this Privacy Policy.

Combining information

• We may combine, link or aggregate some of Your information in order to obtain a better understanding of Your requirements. This may enable Us to better design the Product and may also assist with Our business or administration requirements.

How your information is used

We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:

• order fulfilment.
• providing customer service to You.
• marketing and advertising to You including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest You based on Your personal preferences or demographics.
• advising You about updates to the Product or related Items.

Merger, restructure or sale of our business

• Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
• In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.

Information you release

You acknowledge and agree that if You publish or submit Personal Information in publicly accessible sections of the Product (such as forums, bulletin boards, chat rooms, or other similar sections), then You are solely responsible for the release of that Personal Information and We are not liable or responsible in relation to the release of that Personal Information.

Email opt in/out

If You receive an email from Us in relation to the Product and would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. You may also contact Us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, You may receive subsequent correspondence from Us while Your request is being handled.

Accessing, updating and correcting your personal information

• You have the right to request access to any of Your Personal Information which We are holding.
• You have the right to request that any of Your Personal Information which We are holding be updated or corrected.
• In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this Privacy Policy.

Disclaimer regarding security

By continuing to use the Product, You agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information that You provide to Us, and that You transmit such information at Your own risk.

Changes to this policy

• We may make changes to this Privacy Policy at any time in Our sole discretion.
• If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect.
• If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept and agree to those changes.

Complaints

We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:

• Any complaints are forwarded to Our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint then We will propose a resolution (which may or may not be the same as any resolution proposed by You). If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within 21 days, provided that We are provided complete information in the first place (although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint.
• All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.
• If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area.

Contact us

You can contact Us about this Privacy Policy using the following details: contactus@vyzrd.com.

Terms of Use

Please take the time to read these terms and conditions. By using www.vyzrd.com (“Our Website”/ "Website"), or by using Vyzrd’s platform (“Our Platform”/ “Platform”) and the Services and Information offered on Our Platform, you are agreeing to these terms and conditions.

If you purchase products through Our Platform, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

Definitions

Services means Vyzrd’s solution portfolio.

The Platform means the Platform www.vyzrd.com.

We/ Us etc. means Vyzrd Pty Ltd (“Vyzrd”) and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Platform is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Platform or on any linked site.

The information contained on this Platform should not take the place of professional advice.

Use

The Platform is made available for your use on your acceptance and compliance with these terms and conditions. By using this Platform, you are agreeing to these terms and conditions.

You agree that you will use this Platform in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Platform for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Platform or the Services.

If you contribute to our forum (if any) or make any public comments on this Platform which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Platform or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Platform.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Platform or the Services or information offered on this Platform, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Platform, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Platform or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: contactus@vyzrd.com.

Trademarks

The trademarks and logos contained on this Platform are trademarks of Vyzrd. Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external Platforms

This Platform may contain links that direct you outside of this Platform. These links are provided for your convenience and are not an expressed or implied indication that we endorse or approve of the linked Platform, it’s contents or any associated Platform, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your Platform, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of liability

We take no responsibility for the accuracy of any of the content or statements contained on this Platform or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Platform or our Services.

Information collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Platform and/or our Services, is governed by our Privacy Policy. By using this Platform and the Services associated with this Platform, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, see our Privacy Policy.

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Platform will be confidential due to the potential ability of third parties to intercept and access such information.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes concerning this Platform are to be resolved by the courts having jurisdiction in New South Wales.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.